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Matthew343911306944
Participant
April 24, 2024

Download error

  • April 24, 2024
  • 2 replies
  • 301 views

The firefly download buttons no longer work for me.  Of course, it could be the device, the browser, or because credits were recently restored... Unknown.

 

 

2 replies

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
May 16, 2024

Hi @Matthew343911306944 ,

 

Did it give an error message?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    April 24, 2024

    @Matthew343911306944: When you say "no longer work", does it give an error message or just not download the files? If it gives an error message, can you please include it?  Which OS/browser are you using?

    Adobe Community Expert (not an Adobe employee)
      M
      Matthew343911306944Author
      Participant
      May 16, 2024
      Thank you... I am using an andr0!d phone... It was problematic in the chr0me browser, but less so on the Opera mini.... Is all well with you? I will try it on the wind0ws 0s system (a PC) DOWNSTAIRS when possible...

      M. Michel
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