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Poikowski
Participant
May 22, 2023

Download images

  • May 22, 2023
  • 3 replies
  • 145 views

I can't download the result of the images create from "images to text"

3 replies

J E L
Community Expert
Community Expert
May 23, 2023

Okay, thanks for the update, @Poikowski. It might have to do with Safari, but glad to hear you're able to download images from the Favorites page now. 

Poikowski
PoikowskiAuthor
Participant
May 23, 2023
Hi JEL, it was the first time i tried Firefly Beta, i was using a macbook on safari. when i was in the page “text to image”, I was creating images but it wasn’t possible to download, but after i tried on the favorite page and in this page it works. Ps i didn’t try others browser
J E L
Community Expert
Community Expert
May 22, 2023

Hi @Poikowski, sorry to hear you're having trouble with the image download function. Has it been this way for you since you started using Firefly Beta? Or is it a new problem? Are you accessing Firefly via a desktop computer or your smartphone? Can you try logging all the way out of your Adobe ID, closing your browser, and starting a new session, or try using a different browser to see if it makes a difference?