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K
Karen_Carvalho S� Mag6266
Participant
February 27, 2025

erro ao traduzir um video

  • February 27, 2025
  • 2 replies
  • 117 views

ao fazer o upload a pagina atualiza sozinha, surgindo a seguinte mensagem o aplicativo esta indisponivel.

adquiri a ferramenta para traduzir alguns videos porem caso nao funcione e nao haja suporte, vou solicitar o estorno do valor. segue em anexo a mensagem de erro.

2 replies

K
Karen_Carvalho S� Mag6266Author
Participant
February 28, 2025

estou no brasil, tenho o plano pro

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 28, 2025

Hello @Karen_Carvalho S� Mag6266,

Thank you for your message. 

Are you on an enterprise account or a personal account?  If you are on a personal account, have you purchased an Adobe Firefly premium plan?  If so, what country or state are you located in?


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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