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1 reply

droopydog500
Community Manager
Community Manager
May 26, 2024

Hello @Xóchitl37636049ifu3,

 

Thanks for your message, I am sorry you are having this issue.

 

This is usually a temporary error.  Are you still receiving it?  Try logging out and back in again and see if you are able to see you generative credit balance.

 

    droopy

 

 

Adobe Community Expert (not an Adobe employee)