Skip to main content
Participant
Sep 24, 2026 12:32 AM UTC
Needs More Info

Error during validation: Error: Instances of "undefined" type are not supported.

Fireflyn generointi epäonnistui ennen kuin työ päätyi jonoon. Käyttöliittymän konsoli ilmoitti: Instances of "undefined" type are not supported. Sama virhe toistui sekä aloitus- ja lopetusreferenssillä että pelkällä aloituskuvalla. Generointia ei aloitettu eikä krediittejä veloitettu. mutta millää mallilla ei generointi onnistu ei video generointi eikä kuva generointi

Voit lähettää Adobe-tuelle tämän:

Subject: Firefly Video generation fails validation before submission

I cannot start a video generation in Adobe Firefly. When I click Generate, the request fails immediately with this console error:

Error during validation: Error: Instances of "undefined" type are not supported.

The job is never submitted. I reproduced the issue with a first-frame reference and also with the first-frame reference alone. The setup was Kling 3.0 Omni, 720p, 10 seconds, with audio disabled. The prompt was within the character limit. No credits were charged.

Please investigate the generation request validation/schema for this setup and advise how I can submit the generation successfully. This appears to fail before the job reaches the generation queue.

7 replies

Participant
Oct 21, 2026 5:00 AM UTC

I can reproduce the same validation error with Veo 3.1 Lite.

 

Settings: 720p, 6 seconds, vertical 9:16, 24 fps, audio ON, first-frame RGB PNG. The interface shows Free daily generations.

 

On 21 October 2026 at approximately 02:54, 03:14 and 04:09 UTC, Generate Video failed within a few seconds with:

Error during validation: Error: Instances of "undefined" type are not supported.

The page showed "問題が発生しました / 後で再試行してください".

 

At approximately 04:49 UTC, the official unified Studio interface with the same settings returned "Something went wrong. Please try again." The validation message was not visible in that interface, so I cannot confirm that both failures have the same cause. No completed video appeared in generation history.

 

Already tried: resetting the input form, shortening the prompt, re-uploading the first frame, verifying a valid 1152 x 2048 RGB PNG, removing ancillary image metadata without changing pixels, and using the official Studio generation interface. The failure persists.

 

Has there been progress on a fix, or can the Veo 3.1 Lite reproduction also be investigated?

Translate
Gabriel Grundler Y.
Community Manager
Gabriel Grundler
Oct 21, 2026 2:43 PM UTC

Hey, Ethereal_Serenity9ee6


Could you send us the prompt and reference images so we can test it on our end?

Thanks for all the info, this will help us, help you.


Gabriel


Translate
Participant
Oct 22, 2026 12:52 AM UTC

Is there an official private channel where I can submit the diagnostic materials?

Translate
N8.
Community Expert
Sep 24, 2026 8:02 AM UTC

Thank you ​@Admirable_knowledgeaf18 
I have escalate this issue.
Nate

Translate
N8.
Community Expert
Sep 24, 2026 7:42 AM UTC

Help us. Help you ​@Admirable_knowledgeaf18 

We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

 

Steps to take
This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Provide your prompt and reference image(s) if there are any?
Consider clearing cache, cookies, and using a different browser.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
>>Make sure to remove person details: email address, name... before posting<<

Nate

Translate
Participant
Sep 24, 2026 7:59 AM UTC

tried multiple browsers same issue every where, also incognito mode doents fix the problem, there is nothing much to see when generation image for example promt : cat it just sends this :image.png

same type of stuff happens with videos , only firefly models generates something other models does not.

Translate