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Ghostdancing
Ghostdancing
Participant
February 15, 2026

EVERY time I try to generate a video, I get an error message. No matter the time of day.

  • February 15, 2026
  • 2 replies
  • 105 views

Something went wrong

Please try again later.

This is the message I always get. I am unable to use your product. 

      2 replies

      HawkinsTechnologies2
      HawkinsTechnologies2
      Participant
      April 16, 2026

      Firefly has become pure garbage. Nothing ever works. Just error messages for the last week trying to generate ANY video using ANY engine. Terrible...

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      April 17, 2026

      Hi HawkinsTechnologies2,
      I’m sorry to hear you’ve been running into errors.

       

      To help us look into this, could you share a bit more detail about your experience?

      • The prompt you used

      • Any reference images or keyframes you included

      • A screenshot of the you see after generation

      This information will help us reproduce the issue and figure out what’s going wrong.

      Thanks for taking the time to share this, we’d love to help.

       

      Hajar

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      February 16, 2026

      Hi Ghostdancing,
       

      Thank you for writing about this.
       

      I’m sorry you weren’t able to generate a video in Firefly, that must be frustrating.
       

      We’d love to look into it more. Could you tell us if the error only appears when you use the video generator, or if it shows up in other features too? Also, were you trying a specific model when this happened, or do all models give you the same error?
       

      These details will help us narrow down what’s going on, so feel free to share anything that might be useful.
       

      We’ll be here when you get back to us.
       

      Hajar

      CirceLilitu
      CirceLilitu
      Participant
      April 10, 2026

      it’s doing the exact same thing to me. All day today. It keeps saying that it can’t load the video and to edit or try back later

      ced_kow44
      ced_kow44
      Participating Frequently
      April 12, 2026

      Exactly the same for me. Do you have a rush of queries you’re not able to manage ? I don’t see anything wrong on your status page for firefly service. A more accurate message would be great for your customers.

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