EVERY time I try to generate a video, I get an error message. No matter the time of day.

Hi Ghostdancing,
 

Thank you for writing about this.
 

I’m sorry you weren’t able to generate a video in Firefly, that must be frustrating.
 

We’d love to look into it more. Could you tell us if the error only appears when you use the video generator, or if it shows up in other features too? Also, were you trying a specific model when this happened, or do all models give you the same error?
 

These details will help us narrow down what’s going on, so feel free to share anything that might be useful.
 

We’ll be here when you get back to us.
 

Hajar