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technians_9259
Participant
June 4, 2025

Extra Charges for Image/Video generation

  • June 4, 2025
  • 1 reply
  • 125 views

I am attach the price chart here that says the price for image & video generation would be so and so. but we have been charged per image 20 credits and per video 130 credits that is extra according to us. please look into this.

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
June 4, 2025

Hello @technians_9259,

Thank you for your message. 

 

How many total credits were you charged for one video generation and what resolution did you generate it at?

 

That chart is slightly confusing as it lists the generation per second, and generations are five seconds. I am guessing they did that because in the future generations might be available at differing rates. But in today's generations that means the table is:

resolution fps per second 5 seconds
1080p 24 100 500
720p 24 50 250
540p 24 20 100

 

On image generation, Model 4 Ultra is 20 credits per generation. Were you generating using that model?

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
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