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Participant
August 26, 2025

Failed generations

  • August 26, 2025
  • 1 reply
  • 87 views

I have tried to create a text to video several times today and it never completes the generation process. It does, however, take the credits off my balance! What is going on and how can I get my lost credits back?

1 reply

Kartika Rawat
Community Manager
Community Manager
August 29, 2025

Hi @gary31132095kni3!

Sorry about that. Do you see any error codes or messages? Could you try another browser and see if that helps?

 

Let us know how it goes. Happy to help.

Thanks, 

^KR