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Participant
January 22, 2025

Favoris n'apparaissent plus dans la page des favoris

  • January 22, 2025
  • 2 replies
  • 262 views

Bonjour,

Régulièrement mes favoris n'apparaissent plus. Pas moyen de les récupérer. Juste  un message sur la page qui m'indique que je n'ai pas encore enregistré de favoris.  

Pour info, j'utilise toujours le même navigateur Safari sur le même appareil MacBook M1 et je ne vide pas le cache ni ne fait d'autres manipulations relatives aux fichiers sauvegardés sur mon poste et sur mon navigateur.

Merci de votre aide.

Cordialement

Gilles Retière

2 replies

droopydog500
Community Manager
Community Manager
January 22, 2025

Hi @defaultw519gkwsuupa,

 

My friend @Oh.N8 uses a system that might work for you. He creates a Google Document (you can really use anything including Microsoft Word, Apple Notes, Microsoft OneNote, Microsoft Excel, etc.). In that, he copies the image using the "Copy Image" ("K" then "C" in the image below) and pastes it into the document. He then goes to the generated image and copies a link to the image and pastes that into the document below the image ("K" then "B" in the image below). You then have a document with copies of all the images and links that take you back to the generation page.

 

 

My best,

    droopy

 

 

Adobe Community Expert (not an Adobe employee)
Participant
January 22, 2025
Thank you !
Gilles
droopydog500
Community Manager
Community Manager
January 22, 2025

Bonjour @defaultw519gkwsuupa,

 

I am sorry you are experiencing this.

 

As you know, favourites are stored in the browser cache. Unfortunately, because the browser cache was not designed for permanent storage, if anything deletes things in the cache or all of the cache, all or some of your favourites will disappear.

  • Is your disk close to full? If so, the browser might be deleting things in the cache to conserve disk space, which would delete your favourites.
  • Do you have a utility program that is being run manually or automatically to clean up your computer? These utilities frequently delete browser caches to recover the disk space. That would delete the favourites.
  • Software upgrades sometimes cause some or all of the browser cache to be deleted.

 

Unfortunately, if you are using the same browser on the same computer and they are no longer there, they are most likely gone forever. I said "most" likely, because there are steps you can take to rewind your cache if you had already been backing it up, but most people do not do that. My primary platform is Mac and I back my browser cache up with Time Machine on the Mac, so I can go backwards in time and restore my cache from a point in time. This has saved me a few times when something was deleted from my cache and I was able to roll the cache and settings back a day.  If Windows was my primary platform, I could do something similar on it.

 

Perhaps using favourites is not the best solution for you in saving images. Please see this document for a complete description of existing features to save prompts and images:

 

And favourites is complex enough that it has its own document:


Bien à vous,
droopy

Adobe Community Expert (not an Adobe employee)
Participant
January 22, 2025

Hi,
Thank you for the reply.
I read the linked articles but couldn't find a suitable solution to save
both mages and prompts.
Have a nice day
Gilles


personal info removed by mod

KR