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Klabauter
Participant
October 17, 2024

Favoriten

  • October 17, 2024
  • 1 reply
  • 160 views

Alle meine gespeicherten Favoriten sind verschwunden. Lege ich neue Favoriten an, werden diese entweder garnicht gespeichert oder, falls sie doch mal gespeichert werden, sind Sie spätestens am nächsten Tag verschwunden.  Maximal ärgerlich, da man ja jedes Mal Credits zahlt und Favoriten einfach verloren gehen, was bedeutet, dass man wieder von vorne beginnen darf.

1 reply

droopydog500
Community Manager
Community Manager
October 17, 2024

Hello @Klabauter,

Thank you for your message. I am sorry you are having this problem. 

 

Favourites are stored in the browser cache. If anything deletes things in the cache or all of the cache, your favourites will disappear.

  • Is your disk close to full or do you have a limit set in the browser of how large the cache can be? If so, the browser might be deleting things in the cache to conserve disk space, which would delete your favourites.
  • Do you have a utility program that is being run manually or automatically to clean up your computer? These utilities frequently delete browser caches to recover the disk space. That would delete the favourites.
  • Do you have a browser extension which is deleting things from the cache? Try using another browser for a few days and see if you experience the problem (but note that any images you favourite in that browser will only be available in that browser.

 

Perhaps using favourites is not the best solution for you in saving images. Please see this document for a complete description of existing features to save prompts and images:

 

And favourites is complex enough that it has its own document:


My best,
    droopy

Adobe Community Expert (not an Adobe employee)