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Participant
May 30, 2025

Fire fly does not work, why shoudl I pay?

  • May 30, 2025
  • 2 replies
  • 214 views

Firefly has stopped working. The experience is extremely bad.

Please refund including my remaining credits.

BR,

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PII removed by moderator

2 replies

Kartika Rawat
Community Manager
Community Manager
May 30, 2025

Hi Dev38835061sxmg!

Sorry about the trouble. Could you share more details on what's happening? Do you see any error messages?

 

Let us know.

Thanks,
^KR

Participant
May 30, 2025
Firefly Image Model 4 does not work.
This is the default selection.
Tell your developer to check that model.
BR,
____________________
Warm Regards,
Team UptoSix Kids
May 30, 2025

Hey @Dev38835061sxmg 


Learning how to use a new product can be frustrating. 
Have you cleared your cache? used a different browser? turned your computer off and on again?

I also find starting fresh helps. Sometimes I get a bad seed. I close that tab and start over. Running in the same "seed" does tend to come to an end. Close the tab and start over.

 

Could you share a few screenshot and prompts that are not working? 
2nd what is it exactly that you are looking to create or generate?

Cheers
O.Nate

Participant
May 30, 2025
Firefly Image Model 4 does not work.
This is the default selection.

BR,
____________________
Warm Regards,
Team UptoSix Kids