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tcat40424568
December 15, 2025

Firefly

  • December 15, 2025
  • 3 replies
  • 112 views

This image has Content Credentials that indicate it can't be used with generative AI features. this message is coming while edditing 

3 replies

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Theresa23466603ocdq
January 26, 2026

Just wondering if this issue can be addressed or if there are any updates.

I was using this upload image feature a ton for reference composition, and it doesn't work at all now. I have even tried taking my own photo and even using a screenshot of it, and nothing works. Please help.

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stephanieg41018492
January 26, 2026

I have tried everything, no matter what image I upload to firefly it gives the content credentials error. I can't use firefly at all to do things i was able to do for my job now. I've made a fresh image from scratch in photoshop and tried uploading that and got this same error. I've tried diffferent browsers and get the error. I've tried every type of image and get the same error.  

 

Screenshot 2026-01-26 at 8.06.36 AM.png

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    tcat40424568Author
    December 15, 2025

    “Until last week, I was able to edit images, but now every single image gives an error

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      SamarthS
      Inspiring
      December 15, 2025

      Hi @tcat40424568, 

       

      Thanks for reaching out. What errors are you getting while trying to edit your picture?

      Could you try using a different browser?  If you still get the same issue, please share a screenshot of the complete window, including the error message. We are here to help. 

      ^Sam
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