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elen laneo24972766
elen laneo24972766
Participant
June 14, 2023

Firefly Access

  • June 14, 2023
  • 2 replies
  • 197 views

Hi, 

I have used Firefly before but can't use it now. I am an adobe stock contributor and the site gave me an invitation to work with firefly.   

 

Attached is a screenshot of the problem. 

Elen Lane

    2 replies

    dalsk54872009
    dalsk54872009
    Participant
    June 17, 2023

    I have the same problem, tried a bunch of browsers and different connections.

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    June 14, 2023

    Hi @elen laneo24972766, are you still having trouble using Firefly? Do you get this error with any prompt you try? Did you try switching to another browser or using an incognito tab (note, favorites won't save if you use one)? Maybe also try a reboot of your computer and/or internet router, since you were able to use Firefly before, something might be preventing your access now. Let us know how it's going!

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