Firefly access

Hello @Sumitra37449938kekj,

Thank you for your message.

Are you and enterprise user or consumer? If you are an enterprise customer, you need to contact your IT department or whichever group that manages Adobe products in your enterprise. They have the ability to enable/disable enterprise users from being able to use Firefly.

If you are a consumer, you will need to contact Adobe Customer Care directly. Try the link to auto-open the Chat:

https://helpx.adobe.com/contact.html?rghtup=autoOpen  

Type "agent"

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs here from people claiming to be Adobe employees—they are likely to be scammers.

My best,

    droopy