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Participant
November 14, 2025

Firefly background remover crops image

  • November 14, 2025
  • 1 reply
  • 42 views

Hi,

I've been testing the product with a batch of approximately 80 photos and encountered an issue.

It appears that several of the photos are being processed incorrectly, as they are "half cut" or appearing cropped. I attached original and after background removed. 

Could you please look into this?

Thanks,

 

title edited by mod

1 reply

Kartika Rawat
Community Manager
Community Manager
November 14, 2025

Hi thawng_5132!

Thanks for reporting this. We'll share the issue with the product team to review.

 

Let us know if you have any questions.

^KR