Firefly crash

Hello @Léopoldine38466406fxzn,

Thank you for your message. I am sorry you are having this problem. 

Unfortunately, there is no way to recover your work. Because of this risk, I usually save the file after every few changes and if the session is disrupted, I can go back to the last saved file.

I am not sure if Adobe would give you a credit. You would need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

Thanks,
    droopy