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Participant
March 21, 2025

Firefly Credits going missing without use!

  • March 21, 2025
  • 1 reply
  • 120 views

Not sure why but I tried to generate some images yesterday, I wasn't able to due to too much traffic being online. I refreshed the same page a couple times throught the hour as to not lose the last images I had ( which also wasn't showing up in the generative history). I figured I would come back a different time, today, and upon refresh about 300+ credits are missing as if It took them when i refreshed the page. I generally keep track of how much is there after I finish generating for the day completely. I got 1000 renewed on the 17th, yesterday was 700+, today it was about 380 from doing nothing. From february to march I was generating constantly and couldn't finish th 1000 credits so it's no way I'm at 360 right now having only used it one day since renewal...

1 reply

droopydog500
Community Manager
Community Manager
March 22, 2025

Hello @LaRoc,

Thank you for your message. 

 

I am asking if credits are deducted due to a regeneration. 

 

Are you saying images are not showing up at all in the generation history?  Or please explain what behaviour you are seeing.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)