firefly doesn't work

​@ericv2266095 
Can you please reply with the following information:

• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

• What model were you using (such as Firefly Image 3, Firefly Image 4, Firefly Image 4 Ultra, Imagen 3, etc.)?

• A copy of the keyframe(s) or reference images (if any) you were using.

Cheers

Nate

Hi ​@ericv2266095 ,

In addition to ​@Peru Bob’s question, can you please upload a screen shot of the full browser window with the error?

Thanks,

    droopy

What happens when you try?

Is there an error message?