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N
nancied
Participant
September 20, 2024

Firefly Download all button only download 2 images on Safari

  • September 20, 2024
  • 4 replies
  • 274 views

Not all the Firefly-created images downloaded when download all button was pushed

 

title edited by mod

    4 replies

    N
    nanciedAuthor
    Participant
    September 26, 2024

    Chrome downloaded the files twice so I got eight images instead of four

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 27, 2024

    Thanks for confirming. We'll share it with engineers.

     

    R
    robiul_2145
    Participant
    September 22, 2024

     

     

    N
    nanciedAuthor
    Participant
    September 20, 2024

    I am using Safari 18.0  

     
    Made four images only two downloaded when I click download all
     
     
     
     

     

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    September 23, 2024

    Thanks for the screenshot. I'm able to reproduce the issue. We'll file a ticket and share it with the product team. Could you try Chrome browser and see if it's downloading all 4 images? 


    KR

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      September 20, 2024

      Hi nancied!

      Sorry about the trouble. Can you let us know which browser you're using? Also, could you post a screenshot that shows the issue?

       

      Let us know. Happy to investigate.

      Thanks,

      KR

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