Firefly Image 5: Resolution set to 2K (16:9) but images are generated and downloaded at 1344x768 (1K) - Sept 30, 2026

Hello,

Firefly Image 5 in the web app (firefly.adobe.com/generate/image) ignores the 2K resolution setting today.

Environment: macOS, Google Chrome (latest), Japanese UI.
Date: September 30, 2026 (JST).

Steps to reproduce:
1. Open firefly.adobe.com/generate/image in a new tab.
2. Before the first generation, select Model: Firefly Image 5, Aspect ratio: Widescreen (16:9), Resolution: 2K. The panel shows 2K.
3. Generate one image and download it with the download button on the image.

Expected: 2688 x 1536 px (this worked for me on September 29, 2026).
Actual: 1344 x 768 px (1K). The generation still costs 10 credits.

I reproduced this twice today with the settings confirmed as 2K before generating (once in the tab I had been using, and once in a freshly opened tab), so 20 credits were spent on images that did not come out at the selected resolution.

This looks like the same issue reported earlier this year:
https://community.adobe.com/bug-reports-403/p-4k-or-2k-resolution-images-is-1k-while-downloading-1554662
https://community.adobe.com/bug-reports-403/firefly-image-5-with-setting-resolution-2k-always-generates-image-with-1k-resolution-1555534

Could you please look into it, and restore the credits spent on the 2K generations that were delivered at 1K?

Thank you.