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Go_Vango8061
Known Participant
October 7, 2026
Open for Voting

firefly is broken, will not use reference images

I get this error message

Yet the image is 937x937 pixels. You are broken, nothing is working. No reference images are working. FIX THIS NOW

    7 replies

    N8.
    Community Expert
    October 8, 2026

    ​@Go_Vango8061 thank you for sharing an image. This really helps a lot.
    What might be happening is that it is a confusing image (cool though). The reflections might be throwing the system into a frenzy…
    complicated images like this sometimes throw the AI models into a mess. Clear hero images tend to work best.
    Nate

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    Go_Vango8061
    Known Participant
    October 8, 2026

    uh, what does this mean? Clear hero? Complicated? This image worked earlier in the day. Try it again

     

    [abuse removed by moderator]

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    N8.
    Community Expert
    October 8, 2026

    ​@Go_Vango8061 I don’t know why it works once and then not again. 
    To answer your Qs about a clear hero image. The image below is an example. 

    The image provided has a lot of similar colours.

    Another option is to to delete the files that are not working to prevent having a bad seed. You may need to delete previous generations.

    How to Delete multiple Files

    Delete multiple files

    Nate

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    N8.
    Community Expert
    October 7, 2026

    Hey ​@Go_Vango8061 
    Sorry you are encountering this issue.
    Could you provide the reference image? This helps us confirm what is happening.

    Nate

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    Go_Vango8061
    Known Participant
    October 7, 2026

    here is one, I opened a ticket and the rep got the same error, yet they still tried to say I was doing something wrong or it m ight be with my system. I have tried firefox and chrome, I resized images, no reference image works at all. 

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