Participating Frequently

firefly is unusable if you have a lot of generations. i have over a 100 and it freezes every time trying to load thumbnails. When trying to generate while this is happening nothing happens. it says that firefly is unresponsive.

Forum|Forum|5 days ago
September 25, 2026
9 replies
50 views

I have over 100 generations and Firefly freezes on ‘unresponsive’ error every time I try and load the ‘Generation History’ page. I am also not able to create any new generations during this time. I have checked my system and I have a enough storage and Ram, im not running any other programs either, chrome and internet and all is good.

It has become unusable. I am not going to pay for something that never works.

I

IIIRD PCAuthor

Participating Frequently

I have downloaded the files but if you want to go back and edit a file from the generations history, you are not able to. I am not able to edit any of the files in my generations history and the only way to actually do a new generation during this time is to clar cache and open a new tab.

N8.

@IIIRD PC

This is nothing short of frustrating. Asking for a video helps pinpoint what is happening.

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Consider clearing cache, cookies, and using a different browser.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
>>Make sure to remove person details: email address, name... before posting<<

Nate

I

IIIRD PCAuthor

Participating Frequently

I cleared the cache and cookies, i tried on multiple browsers (Chrome, Edge, Firefox) and same results. I am using my own images/photos. They were created by Gemini 3.1 (Nano Banana 2).

Steps To Reproduce for Issue #1

Create about 250+ generations
Once complete, proceed to the Generations History page and notice thumbnails starting to populate
Scroll down
You will notice that thumbnails will start to take some to time to load as you scroll down.
You will then start to see the error message that reads “Page Unresponsive” and gives option to Wait or Exit Page
If you click ‘Wait’ it will eventually load but it will take longer and longer each time until the page freezes.
It typically takes about 20 to 30 minutes of this before it freezes so it would take too long and too much memory to make a video of that. If you follow these steps then you should be able to reproduce the issue.

C

caring_elegance00a0

Participant

i am also having this issue when trying to pick up from one of my files in my generations history. when i click one of them it just completely fails and crashes the page or loads forever or nothing

N8.

Hey @caring_elegance00a0

Have you attempted to download the images from you Creative Cloud app as suggested below?
Nate

N8.

Help us. Help you. @IIIRD PC

We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

Steps to take
This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Which model(s) are you using?
Consider clearing cache, cookies, and using a different browser.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
>>Make sure to remove person details: email address, name... before posting<<

Nate

I

IIIRD PCAuthor

Participating Frequently

I cleared the cache and cookies, i tried on multiple browsers (Chrome, Edge, Firefox) and same results. I am using my own images/photos. They were created by Gemini 3.1 (Nano Banana 2).

Steps To Reproduce for Issue #1

Create about 250+ generations
Once complete, proceed to the Generations History page and notice thumbnails starting to populate
Scroll down
You will notice that thumbnails will start to take some to time to load as you scroll down.
You will then start to see the error message that reads “Page Unresponsive” and gives option to Wait or Exit Page
If you click ‘Wait’ it will eventually load but it will take longer and longer each time until the page freezes.
It typically takes about 20 to 30 minutes of this before it freezes so it would take too long and too much memory to make a video of that. If you follow these steps then you should be able to reproduce the issue.

Steps To Reproduce for Issue #2 (Video Provided)

Create about 250+ generations
Once complete, proceed to the Generations History page and notice thumbnails starting to populate
Double click on any of the generations to open
The page will be re-directed to the Generate page but the generation will never populate.
You will continue to get the “Page Unresponsive” error message and the generation never populates

Screen Recording 2026-09-26 140550.zip

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