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Participant
January 27, 2026
Question

Firefly Issue

  • January 27, 2026
  • 1 reply
  • 15 views

Its giving me error, something went wrong but i just noticed even though its giving error but charging my credits for each attempt. 

need my balance back and fix the issue.

1 reply

droopydog500
Community Manager
Community Manager
May 22, 2026

When you click the generate button, credits are deducted. If the generation fails, the credits will be restored, but it is not necessarily instantaneous.

 

    droopy

Adobe Community Expert (not an Adobe employee)