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Rachx100
Rachx100
Participant
May 15, 2026

Firefly keeps crashing but still taking my credits and not delivering the image

  • May 15, 2026
  • 1 reply
  • 5 views

Firefly image generation tried my requests and deducted the credits but provided no images. Please can you refund the credits I spent yesterday?

      1 reply

      O
      Community Expert
      Oh.N8Community Expert
      May 15, 2026

      Hey ​@Rachx100 

      Credits are deducted when you press generate. If the generation fails, they should be restored, but it is not necessarily instantaneous. Can you please double check to see if they have since been restored?
       

      Cheers

      Nate

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