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Participant
July 1, 2025

Firefly não funciona

  • July 1, 2025
  • 2 replies
  • 130 views

Já é a terceira vez que o Firefly me deixa na mão, no meio de um projeto ele simplesmente para de funcionar e nem a bre a tela de geração de imagem. Sou cliente Adobe a mais de 5 anos e pago o pacote completo para utilizar todas as ferramentas e recursos para meu fluxo de trabalho. Por gentileza Adobe, tomem providencias.

2 replies

Junior Rocha
Community Expert
Community Expert
July 4, 2025

Olá @Daniel Marcondes você verificou se ainda tem créditos disponíveis? Usar recursos de IA consomem créditos da sua assinatura. verifique quantos créditos você tem e quando eles renovam.
 

 

droopydog500
Community Manager
Community Manager
July 1, 2025

Hello @Daniel Marcondes,

Thank you for your message. 

Can you please help us with more specifics so we can see what the problem might be? Can you please reply with the following information:
• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards)
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• The full prompt you were using.
• If you were using reference images or keyframes, please upload those.
• Tell us what operation system (OS) and browser you are using along with their version numbers.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)