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@olivier33636958e8m5 Please make sure Windows is up to date, and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings

Hello
Thank you for your feedback
I have Windows 10, a powerful gaming computer, and Firefox 120.0 (64 bits)
Chrome : Version 119.0.6045.160 (Official Build) (64 bits)
the problem still persists

Oui toujours pareil !

ça a marché 2 fois et toujours cet ecran vide... Incompréhensible...

Hello @olivier33636958e8m5,

We are sorry to hear about this experience. Would you mind trying to relaunch Firefly in an Incognito/Private Browser window (Microsoft Edge / Google Chrome / Safari / Firefox) and checking if it helps?

If the problem persists, kindly share more information, like the exact version of the Browser/OS and the text prompt used, so we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav

Hello, est ce que le problème est toujours le même ?