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Participant
November 22, 2023

FIREFLY ne marche plus

  • November 22, 2023
  • 5 replies
  • 317 views

Bonjour

Cette fois c'est c'est une page vide lorsque je génère le prompt, qu'est ce qui se passe ? Quelqu'un peut m'aider ?

thx

 

 

 

 

5 replies

MassC
Legend
December 1, 2023

@olivier33636958e8m5 Please make sure Windows is up to date, and you have the latest Microsoft firewall running with the most recent Microsoft-provided settings

Participant
November 28, 2023

Hello
Thank you for your feedback
I have Windows 10, a powerful gaming computer, and Firefox 120.0 (64 bits)
Chrome : Version 119.0.6045.160 (Official Build) (64 bits)
the problem still persists

Participant
November 28, 2023

Oui toujours pareil !

ça a marché 2 fois et toujours cet ecran vide... Incompréhensible...

Anubhav M
Community Manager
Community Manager
November 24, 2023

Hello @olivier33636958e8m5,

 

We are sorry to hear about this experience. Would you mind trying to relaunch Firefly in an Incognito/Private Browser window (Microsoft Edge / Google Chrome / Safari / Firefox) and checking if it helps?

 

If the problem persists, kindly share more information, like the exact version of the Browser/OS and the text prompt used, so we can better assist you.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Alexandre Becquet
Community Expert
Community Expert
November 23, 2023

Hello, est ce que le problème est toujours le même ?