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Torsten.H
Inspiring
July 25, 2026

Firefly Picture Generation has become almost unusable

  • July 25, 2026
  • 19 replies
  • 278 views

Hello Adobe team,

Over the past days and weeks, Firefly Picture Generation has become almost unusable.

The web interface frequently stops responding. Mouse clicks are often ignored, input fields don't react reliably, and menus either fail to open or stop responding. Simple tasks often require multiple attempts, and sometimes it is impossible to continue working.

Before contacting you, I performed the usual troubleshooting steps:

  • Cleared the browser cache
  • Tested in Firefox and Chrome
  • Disabled ad blockers and browser extensions

The behavior remains exactly the same.

I therefore believe the problem is related to the current Firefly web interface rather than my local system.

Could you please check whether there are any known issues or recent changes affecting Firefly Picture Generation?

Kind regards,

    19 replies

    N8.
    Community Expert
    July 25, 2026

    Hey ​@Torsten.H 

    Help us. Help you.
    Could you create a full screen video of your workflow showing us what is happening? 
    Make sure to hide your personal information.

    As well, make sure to send your feedback to the developers by giving a thumbs up or down. I find giving a thumbs up as well helps the developers have an target to aim for as well.


    Cheers

    Nate