Firefly Video Engine froze for 8+ minutes, lost credits, and Generation History is stuck in an endless loading loop.

1. Initiated a prompt using the native Firefly Video Engine.
2. The user interface immediately deducted my Generative Credits as normal.
3. The video generation screen became stuck in a "Generating" state for over 8 minutes without ever producing a final video output or an error code.
4. Forced a browser refresh/tab closure to break the loop, assuming an automatic refund would trigger.
5. Attempted to check Files > Generation History to verify if the video rendered in the background, but the entire history panel is now caught in an endless "loading" loop and refuses to display any assets.

Expected Result:
The video should have completed rendering within the standard 60-second window, or the backend should have registered a server timeout and automatically reversed the credit deduction.

Actual Result:
The credits are permanently lost, no video was generated, and the asset dashboard is unresponsive.

Request:
Please have a support agent verify my account's backend server logs for this timestamp to trigger a manual credit adjustment/refund. Thank you!