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Participant
October 11, 2024

firefly web not loading

  • October 11, 2024
  • 1 reply
  • 260 views

firefly web not loading, i go to the site , and when click on text to image - i got a new page - aplication not available, using chrome and windows 10 

1 reply

droopydog500
Community Manager
Community Manager
October 11, 2024

Hello @cristian32785274tfvi,

Thank you for your message. I am sorry you are having this problem. 

 

If you are getting this every time, there are several possible reasons. Here are some things to try:

  1. If you are running windows, reset the windows firewall to the default configuration.
  2. Try using an alternative browser. If that works, it is likely a browser extension that is interfering.
  3. If you are using a VPN, try using without a VPN.
  4. Try an alternative network connexion. For example, if you are connected to a home network, try connecting to your phone as a wifi hotspot. This can help determine if it is a network issue.

 

If none of these work, let us know.

 

    droopy

Adobe Community Expert (not an Adobe employee)