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dezynjedi
Participant
July 16, 2026

Firefly won't allow use of image generation

  • July 16, 2026
  • 1 reply
  • 12 views

Stuck on firefly.adobe.com/generate/image. Will not show previous images either. 

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    July 16, 2026

    Hi ​@dezynjedi,


    Welcome to the Adobe Firefly Community! We're sorry to hear you're experiencing this issue.

    Could you please confirm if you're unable to generate images in Firefly? When did the problem first start occurring? Have you tried using a different browser, and are you also unable to see your generated images in the Generation History section?

    As a troubleshooting step, please try using another browser and sign out of your Adobe account, then sign back in to see if that helps resolve the issue. Let us know the results, and we'll be happy to assist further.

    Regards,

    Tarun