firefly wont let me download video

Hey ​@defaultx7fnd8vf26mi 
To add to what ​@droopydog500 showed and mentioned. I find Adobe Creative Cloud to be a reliable way to download.

 

How to reliably download your files
In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

https://youtube.com/shorts/fCgb1ZR48tU?feature=share

Cheers

Nate

its an audio file

Hello @defaultx7fnd8vf26mi,

Thank you for your message. 

What happens when you try to download it? Can you show us a screen shot?

Try going to your generation history and see if you can download from there:

Thanks,
    droopy