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defaultx7fnd8vf26mi
Participant
November 19, 2025

firefly wont let me download video

  • November 19, 2025
  • 1 reply
  • 23 views

Generated about 6 videos before it stopped letting me download. The video continues to render. It still cost me credits despite me being unable to use it. 

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
November 19, 2025

Hello @defaultx7fnd8vf26mi,

Thank you for your message. 

What happens when you try to download it? Can you show us a screen shot?

 

Try going to your generation history and see if you can download from there:


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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