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AngusN
Participant
September 16, 2026

Generate button not working

  • September 16, 2026
  • 4 replies
  • 46 views


[personal information removed by moderator]

    4 replies

    N8.
    Community Expert
    September 17, 2026

    Hey ​@AngusN 
    We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.


    Have you recently upgraded to  a new plan?
    After getting a new plan, log out of the creative cloud app to reset the functions of Firefly. Log out then back in to the Creative Cloud App, after you get a new subscription or change subscription.

     

    Cheers

    Nate

    AngusN
    AngusNAuthor
    Participant
    September 17, 2026

    Fixed. Thanks

    N8.
    Community Expert
    September 19, 2026

    great stuff

    AngusN
    AngusNAuthor
    Participant
    September 16, 2026

    Generate button not active. Any reason why?