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Participant
September 25, 2026

Generate Speech shows “Something went wrong” with ElevenLabs Multilingual v2

  • September 25, 2026
  • 1 reply
  • 14 views

On September 25, 2026, around 8:00 PM KST, I used Adobe Firefly on the web (Generate Speech) in Chrome on Windows. I selected the ElevenLabs Multilingual v2 model and the “Chris - Charming, Down-to-Earth” voice. The script counter showed 383/5000 characters. When I generated speech, a red banner appeared saying in Korean: “문제가 발생했습니다. 다시 시도하거나 지원팀에 지원을 문의하세요.” (“Something went wrong. Try again or contact support.”) No error code or explanation was shown. A tile also appeared in generation history, so the outcome was unclear. Could you please explain the cause, how to resolve it, and whether a failed attempt consumes generation credits? I can provide more details privately if needed.

    1 reply

    N8.
    Community Expert
    September 25, 2026

    Help us. Help you ​@creative_musician86a3 

    We want to assist you and help resolve the challenges you are encountering. When things are not working as expected it is frustrating.
    Could you provide more information to proceed. Without the requested information it is difficult to assist you resolve the issue.

     

    Steps to take
    This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

    Could you create a full screen video of your workflow showing us what is happening? This would help considerably.
    Consider clearing cache, cookies, and using a different browser.

    >>Make sure to remove person details: email address, name... before posting<<

    Nate