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S
SP3N
Participant
April 30, 2025

Generative Credits Bug

  • April 30, 2025
  • 3 replies
  • 280 views

Hello, I think there must be a bug with the credit system. I just generated 3 5sec videos and it cost me 1500 credits. I'm sure it was 100 credits last time I was generating a week or so ago. Please can you refund me my credits if it is a bug. If it's not why are the video's costing so much?

3 replies

S
SP3NAuthor
Participant
April 30, 2025

Thanks  Droopy, Oh no thats terrible news. It was expensive as it was but this will price Adobe out of the market. I have an unlimited Runway sub and it's much and I mean much better value than Adobe.

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
April 30, 2025

Hello @SP3N,

Thank you for your message. 

The number of credits consumed in video generation changed last week. It is now based on the resolution of the video:

Note, this is the credits per second, so multiply by 5 for the current 5 second generations.

 

More information on generative credits is available in Generative credits FAQ.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
S
SP3NAuthor
Participant
April 30, 2025

100 credits per video I should have mentioned. 1500 for 3 videos seems way off.

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