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TY69100925
Participant
March 24, 2026
Open for Voting

Got this error message when try to generate video "Something went wrong, Please try again later"

"Something went wrong, Please try again later" I got this message when try to generate video in firefly already try to log out and cleared cache the issue still remain. 

    2 replies

    N8.
    Community Expert
    March 24, 2026

    Hey ​@TY69100925 

    Thank you for your message. 

    We need additional information to understand what is happening. Can you please reply with the following information:

    What model(s) are you using?
    Could you provide a screenshot and your prompt?

    Could you provide a few more details by what you mean?

    Essentially, could you provide a bit more context.

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    TY69100925
    Participant
    March 25, 2026

    What model(s) are you using? 

    A: Veo and Kling and I guest the others has also the same issue.


    Could you provide a screenshot and your prompt?

    A: For example “A cute baby lion with a fluffy mane sits calmly on green grass under a tree. The lion smiles, blinks slowly, and gently nods its head. A friendly glowing letter L appears beside the lion and softly bounces. Warm sunny savanna background with simple shapes. Slow camera push-in. Cute 3D cartoon animation, nursery rhyme style, soft pastel colors, rounded shapes, big friendly eyes, smooth slow toddler-friendly motion, simple clean background, bright daylight lighting, high quality animation, gentle camera movement, no fast cuts, no text on screen, no subtitles. “

    I’ve tried with the shorter prompt the problem still remain, use the same prompt to generate an image is fine.

     

    Please help otherwise my credit would be wasted.

    Thanks

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