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TY69100925
Participant
March 24, 2026

Got this error message when try to generate video "Something went wrong, Please try again later"

  • March 24, 2026
  • 1 reply
  • 18 views

"Something went wrong, Please try again later" I got this message when try to generate video in firefly already try to log out and cleared cache the issue still remain. 

    1 reply

    March 24, 2026

    Hey ​@TY69100925 

    Thank you for your message. 

    We need additional information to understand what is happening. Can you please reply with the following information:

    What model(s) are you using?
    Could you provide a screenshot and your prompt?

    Could you provide a few more details by what you mean?

    Essentially, could you provide a bit more context.

    TY69100925
    Participant
    March 25, 2026

    What model(s) are you using? 

    A: Veo and Kling and I guest the others has also the same issue.


    Could you provide a screenshot and your prompt?

    A: For example “A cute baby lion with a fluffy mane sits calmly on green grass under a tree. The lion smiles, blinks slowly, and gently nods its head. A friendly glowing letter L appears beside the lion and softly bounces. Warm sunny savanna background with simple shapes. Slow camera push-in. Cute 3D cartoon animation, nursery rhyme style, soft pastel colors, rounded shapes, big friendly eyes, smooth slow toddler-friendly motion, simple clean background, bright daylight lighting, high quality animation, gentle camera movement, no fast cuts, no text on screen, no subtitles. “

    I’ve tried with the shorter prompt the problem still remain, use the same prompt to generate an image is fine.

     

    Please help otherwise my credit would be wasted.

    Thanks