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helpful_Zenith22bf
Participant
August 22, 2026

Half the time the website is not working only.

  • August 22, 2026
  • 1 reply
  • 21 views

As I've been using for the last week, I'm on the Farfly Pro Plus plan, where they claim unlimited video generation on certain models but half the time they are not working on them. The Kling 2.5 Turbo is not working at all: not even one single generation. Half the time the website is on, it says, "Something went wrong. Please try again," and it is not working. Very irritating and frustrating. 

      1 reply

      N8.
      Community Expert
      N8.Community Expert
      August 22, 2026

      Hey ​@helpful_Zenith22bf 

      This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

      Keep in mind Adobe Firefly Models are in Red.
      Firefly models are native to Adobe.

      Third party models are in White.
       


      I have noticed something similar. As a result, I have had a look in my Creative Cloud app to see if the image/ voice/ video has been generated before pressing “Generate” again to conserve credits.


      Could you have a look in your Creative Cloud App and see if the image/video is hiding there?

      >>Press generate: ONLY ONCE<<. If the generation is taking forever or not generating, check your CC App.
       

      How to reliably download your files
      In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

      https://youtube.com/shorts/fCgb1ZR48tU?feature=share
      Cheers

      Nate

       

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