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Participant
March 13, 2025

Help! Hey why is all our credits used?

  • March 13, 2025
  • 1 reply
  • 65 views

I just started using Adobe fire fly, and only made 2 videos and it says all of our 1000 credits are used up, how is that possible

1 reply

Kartika Rawat
Community Manager
Community Manager
March 13, 2025

Hi SIMON5C06!

Sorry to hear that. Troubleshooting for credit-related issues requires your private account information, we can't help you here on the public forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page: https://adobe.ly/43JhMyT

 

Let us know if you have any questions.

Thanks,

KR