Hi Adobe Support Team, I am facing an issue while using Adobe Firefly – Crop and Expand. Whenever I select an image and try to use the Crop and Expand feature, it shows the following error: “Something went wrong. Please try again later.”

​@Flamboyant_Crystalb54e 

Steps to take
This behaviour has been caused by interference from browser extensions in the past (such as ad blockers). Can you try in private browsing/incognito mode or in another browser as a test?

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

Provide your prompt and reference image(s) if there are any?

Which model(s) are you using?
Consider clearing cache, cookies, and using a different browser.

Could you give us more information: what msg are you receiving? Are the images your own photos/ images? Were the images generated by another AI Source, if so which one(s)?
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Hey ​@Flamboyant_Crystalb54e 

Help us. Help you. 
Sorry to hear you're running into that "Something went wrong" error. Could you provide more information; so, the team can proceed to troubleshoot? Without the requested information it is difficult to assist you and resolve the issue. 

Is the image a png? I wouldn’t really expand your image here if this has a transparent background. As you will get a white cropped background.

Illustrator is going to be your go to tool for this. If it’s a png / vector file, what is your end goal? Vectors are scalable.

Cheers

Nate