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Participant
March 20, 2025

Hochskalieren der Bilder funktioniert nicht

  • March 20, 2025
  • 12 replies
  • 366 views

Die Bilder werden im Schnellmodus normal erstellt, sobald man diese dann aber hochskaliert, werden die Bilder entweder gar nicht mehr angezeigt und es läuft dauerhaft diese "Ladeschleier" über das Bild oder aber die Bilder werden nur noch verschwommen geladen.

Als Browser nutze ich den aktuellen Edge.

 

Hat noch jemand das Problem oder einen Tipp, wie man das beheben kann?

12 replies

Participating Frequently
August 27, 2025

I haven't used Firefly for a few days now, but I'll test it again when I get a chance.

But as I already described: I'm using the latest version of Chrome! My Windows 11 Pro is also up to date and runs perfectly. I only installed Chrome on my PC about 14 days ago.

I won't test any other browser!

If Adobe can't make its web interface compatible with the world's most used browser, then Adobe should look for a new field.

I'm tired of being Adobe's guinea pig. I've been using Adobe software since the mid-90s.
Programs are constantly getting new features, often overlapping completely unnecessarily, and Adobe fails to fix bugs that were reported 25 years ago.

So if Adobe wants to compete in the AI ​​space, they should make an effort.
I also use Midjourney in parallel. There are problems here too, but they are usually resolved promptly, and the customer isn't asked to identify the cause. Furthermore, I receive direct support, whereas with expensive software like Adobe, I don't even get personal customer support and have to search for solutions in internet forums.

So no, I won't be testing any other browser.

Kartika Rawat
Community Manager
Community Manager
August 29, 2025

Thanks for writing back. We had a similar issue where generated images were disappearing. However, the bug is fixed now. Check here: https://adobe.ly/3JCKHN9

 

Let us know if you're still seeing the issue.

^KR

Participating Frequently
August 19, 2025

yes.

Kartika Rawat
Community Manager
Community Manager
August 21, 2025

Are you still having an issue with images disappearing? If so, please check with another browser. This will help us narrow down the issue


^KR

droopydog500
Community Manager
Community Manager
August 19, 2025

My apologies. I misunderstood. You are getting that error message when you try to upscale model 3 images, correct?

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
August 19, 2025

In Model 4, all renderings are upscaled. Therefore, the problem affects Model 3.

droopydog500
Community Manager
Community Manager
August 19, 2025

Hi @Rastaplasta,

 

Slow mode is only available on Model 3.  Are you only getting this error when generating using Model 4?

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
August 19, 2025

I don't use any browsers other than the latest version of Chrome.

Why should I? If Adobe can't get its flagship AI software to work in the world's most widely used browser, then it's useless.

By the way: Slow mode works, but it always gives me upscaled versions that cost credits.

So yes, that's also a plan. Dysfunctional free gadgets that can be compensated for with paid ones. 😉

PS: I'm not entirely sure, but wasn't there an option to upscale a single image back then? That would have been removed then, too. Four images at once also brings in more money.

droopydog500
Community Manager
Community Manager
August 19, 2025

Hello @Rastaplasta,

If you try another browser, do you get the same error? What OS and browser are you using and what are their version numbers?

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
Participating Frequently
August 19, 2025

Bei mir das gleiche Problem, bei mir kommt eie Fehlermeldung und anschlieend ist das zuvor generierte Bild verschwunden.
Es lässt sich nicht mehr aufrufen und ist auch in der Galiere nicht mehr vorhanden!

Eine echte Katastrophe!

 




droopydog500
Community Manager
Community Manager
March 20, 2025

Hi @susanne_7226,

 

That is odd. Please include a screen shot of the whole browser window (including you avatar in the upper right corner).

 

Can you try as a test using another browser?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
March 20, 2025

Vielen Dank für die schnelle Rückmeldung. Wenn ich den Schnellmodus deaktiviere, werden leider gar keine Bilder generiert.