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Achef1956
Participant
Oct 27, 2026 5:44 AM UTC
Needs More Info

I am being prompted to eliminate pics in my Generation files due to lack of memory, I cannot even access my Generational history.

I am being prompted to eliminate my Generational history pics due to a lack of memory. I cannot access my generational history. When i attempt to enter, it just loops.

2 replies

droopydog500
Community Manager
Community Manager
Oct 27, 2026 12:23 PM UTC

Hi ​@Achef1956,

When you say “it loops”, what do you mean? Could you show us a screen shot?

If you cannot get to you generation history in the browser, can you try in the Creative Cloud app:

 

Thanks,

    droopy

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Adobe Community Expert (not an Adobe employee)
Achef1956
Achef1956Author
Participant
Oct 27, 2026 5:32 AM UTC

Generation history is non-functional. All it does is loops. No images appear. This just started within the last several hours

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