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Participant
August 4, 2025

I am not able to use generative fill on existing images on firefly web app and adobe photoshop desk

  • August 4, 2025
  • 1 reply
  • 113 views

I am not able to use generative fill on existing images on firefly web app and adobe photoshop desk app. it was getting stuck and not generating anything.

1 reply

droopydog500
Community Manager
Community Manager
August 4, 2025

Hello @Impressive_think5F92,

Thank you for your message. We have to go through a process of elimination of the possibilities.

 

Can you please click on your avatar on Firefly web and take a screen shot of the box that pops up, but please black out your name and email address, and post that?

 

Please tell us the OS you use and what version you are on.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)