I am subscrbed to firefly pro plus version, but video generation feature is not working and I am unable to use this feature. The error is not displayed properly and its look like a generic error. I am trying sine 4-5 days but no luck.

Hi ​@amit13s,

Welcome to the Adobe Firefly Community! We’re sorry to hear about the issue you are experiencing. Is it happening with all prompts or just this one? 

Did you try using other browsers (Safari, Microsoft Edge, or Google Chrome) or opening in incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Let us know if that helps.

Regards,

Tarun