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Mary26098584e38f
Mary26098584e38f
Participant
March 12, 2026

I am told that I have insufficient credits, but my profile says I have 500/500 remaining generative credits.

  • March 12, 2026
  • 1 reply
  • 20 views

My profile says that I have 500/500 regenerative credits remaining, but then I’m told I have insufficient credits remaining when I try to create an image. 

[PII removed by mod]

    1 reply

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 12, 2026

    Hi Mary26098584e38f,
    Thank you for reaching out.

     

    The 500/500 credits you’re referring to are for Standard features, while the model you’re trying to use (Gemini 3.1) is a Premium feature.

    As the pop‑up indicates, you had 5 complimentary generations with Premium features, which have already been used.


    If you’d like to learn more about the difference between Standard and Premium features, this article provides helpful details.

     

    Let us know if you have any other questions.


    Hajar

    Mary26098584e38f
    Mary26098584e38fAuthor
    Participant
    March 12, 2026

    Where do I go to use the “standard” credits? I don’t see a link? 

    Hajar Toutsi
    Community Manager
    Hajar ToutsiCommunity Manager
    Community Manager
    March 13, 2026

    Mary26098584e38f, The 500 credits are allotted for Standard features within Firefly. Here’s the list of those features:

    • Generative Expand
    • Generative Fill
    • Generate Template
    • Scene to Image
    • Text to Vector 
    • Text to Image*
      *Certain models used with Text to Image could classify it as a premium generative feature. For example, Firefly Image 4 Ultra.

    If you’d like to generate images using your 500 credits, you can select models such as Firefly Image 3 or Firefly Image 4.

     

    Let us know if you need more details.

    Hajar

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