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helpful_ninjaced1
Participant
September 11, 2026

i am unable to see the board on which my friends are working on

  • September 11, 2026
  • 2 replies
  • 25 views

my friends have shared the board with me but on the screen I am unable to see what content have they placed. nor i am able to work on the board 

 

    2 replies

    N8.
    Community Expert
    N8.Community Expert
    September 12, 2026

    Hey ​@helpful_ninjaced1 
    Adding t​@droopydog500 mentioned
    Could you also try to log out of the creative cloud app to reset the functions of Firefly. 

    Cheers

    Nate

    droopydog500
    Community Manager
    droopydog500Community Manager
    Community Manager
    September 11, 2026

    Hello ​@helpful_ninjaced1,

    Not sure if this is the problem or not, but at the top centre where it says “100%”, can you select that and click on “Fit All Content” and see if you then can see anything:

     

        droopy

    Adobe Community Expert (not an Adobe employee)
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