I asked for a correction and got the same frame again for 20 credits and then I asked to have a new frame with the corrections I needed and it gave me the same frame again with a man with three hands

I asked for a correction. the man in the frame had three hands. I got the same frame again for 20 credits and then I asked to have a new frame with a new reference to correction the error, and it gave me the same frame again with a man with three hands