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Participant
September 3, 2026

I bought credits to use adobe podcast enhance speech but it won't let me use the advanced features

  • September 3, 2026
  • 4 replies
  • 18 views

I’m trying to upgrade adobe podcast enhance speech tool but I’m not able to, even though I have firefly and just paid $10 for credits

    4 replies

    ecalleroAuthor
    Participant
    September 5, 2026

    As an update, my problem I was trying to upgrade to the advance features of adobe podcast and I was going through the prompts which at first said I needed Firefly Pro, I hit continue, then the next prompt said I already have it (not sure how but I guess because I subscribe to Adobe Lightroom?), anyhow, the next prompt said I needed to buy credits to use enhance speech so I do and nothing changed. 

    I ended up subscribing to Adobe Express and that fixed it, go figure. I really hate this ecosystem

    N8.
    Community Expert
    September 4, 2026

    Hey ​@ecallero 

    Thanks for writing in and letting us know of this issue.
    I have had a similiar issue before, after getting a new plan, I had to log out of the creative cloud app to reset the functions of Firefly. Log out of the Creative Cloud App, after you get a new subscription or change subscription.

    If this logging in and out does not resolve the issue, please write back and let us know.

    Cheers

    Nate
     

    ecalleroAuthor
    Participant
    September 5, 2026

    Thanks Nate, I ended up chatting with customer support and found a work around as logging out didn’t work for me.

    N8.
    Community Expert
    September 6, 2026

    Glad to have been able to help and that you were able to get things working.