I can click download button but image are not download if you some bad issue

Hello @Stellar_beauty5E68,

Are you still having this problem?

Can you please tell us, were you using Firefly Text to Image or Generative Fill?

Please tell us if the problem one of these:

1. The download button is missing
2. I click on the download button and it gives me an error message and does not download (please include a screenshot of the error if you have it)
3. I click on the download button and there is no error, but the image was not downloaded.
4. Another issue (please describe)

Please tell us what operating system (such nas Windows, MacOS, Android, or iOS) you are using and which browser.

Thanks,

    droopy

Hi Stellar_beauty5E68!

Sorry to hear that. Which device are you using? Are you on Safari browser?

Let us know. Happy to investigate.

Thanks.