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Participant
August 11, 2026

I can not cancel subscription

  • August 11, 2026
  • 1 reply
  • 11 views

I have provided the payment to check your great project once only! Now it is asking to pay subscription! I am trying to cancel it!! Kindly help. 
 

[Personal information removed by moderator.]

 

 

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    August 11, 2026

    Only you can cancel. We can’t do that here on this public forum.

    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

     

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html