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Nobumasa26739326kwhr
Participant
March 8, 2024

I can not generate images

  • March 8, 2024
  • 3 replies
  • 202 views

With the text to image function,

after writing the text prompt and I click generate,

firefly does not generate any images.

 

It consumes my points.

Please fixt the issue and restore points that I consumed.

    3 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    March 11, 2024

    @Nobumasa26739326kwhr does the same issue occur when using another browser?

      N
      Nobumasa26739326kwhrAuthor
      Participant
      March 9, 2024

      Hi I am using M1 Macbook and the problem persists when using chrome.

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        March 8, 2024

        @Nobumasa26739326kwhr check your firewall settings or Windows Defender (if on a Windows OS) to confirm Firefly is allowed and not blocked. Second, you will have to contact Customer Care to restore credits lost.

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