I can't generate a photo, I tried 10 times to generate, and the sentence is " there is a problem"

Hey ​@Alice Luciani 

When you get this error,  “ Issued occurred, please try again” there are some common reasons
Common problems

• Trademarked / Copyright
• Political figures / Celebrities 
• if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

• - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
  Many Generation Models will not generate anything to do with children.
• Nudity

Cheers

Nate

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Hi Alice Luciani,

I appreciate you bringing this to us.

In Firefly, credits are deducted the moment you hit Generate, but if the generation fails due to an error, those credits are automatically returned to your balance.
Could you tell us which model and prompt have you used for this generation? This information will help us narrow down the cause of the error.

Please share the details when you have them.

Hajar